terms & conditions

Cancellation Policy:

If cancelling 10 days before arrival, forfeit 100% of the booking total.
If cancelling 21 days before arrival, forfeit 50% of the booking total.
If cancelling 30 days before arrival, forfeit 50% of the deposit.
If cancelling 60 days before arrival, forfeit 25% of the deposit.
If cancelling 120 days before arrival, forfeit 10% of the deposit.
Please note, apart from our cancellation policy, an administration fee of R250 will be charged for all cancellations.

Payment Deposit:

We request 50% of the invoice amount, within 24 hours, to secure the booking.

No booking will be confirmed or accepted until payment is made.

The outstanding amount to be paid at the latest 10 days prior to date of arrival. In the case of a Peak Season booking (December, January & Easter) final payment is required 1 month prior to date of arrival.

Breakage Deposit:

The following refundable breakage deposit is payable with the deposit prior to arrival:
4 Sleeper unit: R500
6 – 9 Sleeper unit: R1 000
10+ Sleeper unit: R2 000

Breakage deposits will be refunded within 10 business days after check-out, should everything be in order.

Please forward banking details to Langebaan Beach Accommodation prior to arrival.

The breakage deposit will be forfeited in the following instances:

If more people than the house accommodates are found to be stay at the house.

If extensive cleaning is required upon departure;

If there are any traces, signs or smells indicating that there was smoking in the property;

If Langebaan Beach Accommodation becomes aware of any act of misbehaviour, loud music, disruption to the neighbours and/or property. This also applies to situations where Langebaan Beach Accommodation is informed of misbehaviour after the guests have vacated the premises;

If the windows and/or doors are left open after departure;

If any item is missing, broken or damaged, the replacement value will be subtracted from the deposit;

If there are stains on the linen, the linen will be replaced and the costs will be subtracted from the deposit;

The following substances are likely to leave stains on linen (this may not be a full and complete list): Blood, mascara, make-up foundation, nail varnish, red wine, self tanning or quick tanning lotion, and suntan oils;

Any cost incurred to rectify the property by Langebaan Beach Accommodation after the stay will be subtracted from the breakage deposit, e.g. should extra heavy cleaning be required, or if excessive dirty dishes are left.

Any lost keys or keys not returned will result in locks & keys being replaced and the guest held accountable for such charges. This is in the interest of security.

Should such damage or loss be more than the breakage deposit, you will forfeit your deposit and still be liable for the balance of such loss and/or damage. We reserve the right to proceed with legal action without notice.

House Rules:

No pets
No smoking
No loud noises after 10PM
No parties or events
To avoid additional cleaning fees, please leave the property in the same condition as it was found
No Bachelor / Bachelorette Parties permitted

Check-in time is 3.00pm – 7.00pm
Check out by 10.00am

Late arrivals will be charged at R250-00 per hour or part therefore, up until 21:00, payable in cash on arrival. No check-ins will be done after 21:00 and you will be considered a no show.

As all our properties are residential homes we appreciate your respect to the property as well as the neighbours, therefore we do not permit loud parties or disruption to the neighbourhood or the home in any way.

Right of admission is reserved on all our properties.

Langebaan Beach Accommodation agrees not to disclose any information on any of their clients.

In no event will Langebaan Beach Accommodation be liable for any injury to persons, any fatality or damage to property on the premises. Langebaan Beach Accommodation’s liability will be limited to the contract price for the services.